Volkswagen Transporter Touch Screen Not Working

As a certified Volkswagen service technician, I understand the frustration and inconvenience that can come with a malfunctioning touchscreen in your Volkswagen Transporter. Not only is it a safety hazard, but it can also be a major inconvenience. This guide will help you troubleshoot and potentially resolve the issue so that you can get back on the road as quickly as possible.

The steps outlined in this guide are designed to help you diagnose the problem and identify the necessary repairs. However, it is important to note that if you are not comfortable working on your vehicle, you should take it to a qualified Volkswagen service center.

Why Volkswagen Transporter Touch Screen Not Working

Software Issues

The Volkswagen Transporter’s touchscreen may not work properly if the software is outdated or corrupted.
To update the software, you can either use a USB drive or connect your Transporter to a Wi-Fi network.
If the software is corrupted, you may need to reset the touchscreen or perform a factory reset on your Transporter.

Hardware Issues

The touchscreen may not work properly if the display is damaged or the touchscreen itself is defective.
To check if the display is damaged, you can try to power on the Transporter with the touchscreen turned off. If the display still doesn’t work, it may be damaged.
To check if the touchscreen itself is defective, you can try to connect an external display to your Transporter. If the external display works, the touchscreen is defective.

Other Causes

The touchscreen may not work properly if there is interference from other electronic devices.
To reduce interference, try moving the Transporter away from other electronic devices.
The touchscreen may also not work properly if the battery is low.
To check the battery level, you can press the Settings button on the touchscreen and then select Battery. If the battery level is low, you can connect the Transporter to a power source.

How to Troubleshoot: Volkswagen Transporter Touch Screen Not Working

Your Volkswagen Transporter’s touch screen is a convenient way to control the infotainment system, but it can be frustrating when it stops working. There are a few things you can check to troubleshoot the problem and get your touch screen up and running again.

Possible Causes

There are a few different things that could cause your Volkswagen Transporter’s touch screen to stop working. Some of the most common causes include:

A loose or damaged connection. The touch screen is connected to the infotainment system by a cable. If this cable is loose or damaged, it can cause the touch screen to malfunction.
A software problem. The touch screen software could be corrupted or outdated. This can cause the touch screen to freeze, crash, or not respond to touch.
A hardware problem. The touch screen itself could be damaged. This could be caused by a physical impact, such as dropping the vehicle, or by a power surge.

Troubleshooting Steps

To troubleshoot the problem with your Volkswagen Transporter’s touch screen, follow these steps:

1. Check the connection. First, check to make sure the cable connecting the touch screen to the infotainment system is securely plugged in. If the cable is loose, plug it in firmly. If the cable is damaged, you will need to replace it.
2. Update the software. If the touch screen software is corrupted or outdated, updating it may fix the problem. To update the software, you will need to connect your Volkswagen Transporter to a computer and use the Volkswagen software update tool.
3. Inspect the touch screen. If the touch screen is damaged, you will need to have it repaired or replaced. To inspect the touch screen, you will need to remove the dashboard. Once the dashboard is removed, you can inspect the touch screen for any damage.

Additional Tips

Here are a few additional tips that may help you troubleshoot the problem with your Volkswagen Transporter’s touch screen:

Try restarting the infotainment system. Sometimes, a simple restart can fix the problem. To restart the infotainment system, press and hold the power button for about 10 seconds.
Disconnect the battery. If you have tried all of the other troubleshooting steps and the problem persists, you may need to disconnect the battery. Disconnecting the battery will reset the infotainment system and may fix the problem.
Take your Volkswagen Transporter to a dealership. If you are unable to troubleshoot the problem yourself, you will need to take your Volkswagen Transporter to a dealership. The dealership will be able to diagnose the problem and repair or replace the touch screen if necessary.

Conclusion

Your Volkswagen Transporter’s touch screen is a valuable feature, but it can be frustrating when it stops working. By following the troubleshooting steps in this article, you can hopefully get your touch screen up and running again.

Next Post To Read: Volkswagen Unlock Button Not Working